cPanel Tutorials: Track Delivery

How to use the Track Delivery interface in cPanel

This interface displays reports about email message delivery attempts from your account. You can also use this feature to trace a message’s delivery route, which can help you to identify message delivery issues.

Search for the status of an email address’s message delivery attempts
By default, this interface lists the 250 most recent message delivery failures to and from your cPanel account’s mailboxes.

To view the status of message delivery attempts, perform the following steps:

  • Enter a recipient email address in the Search text box and click Run Report – To display all of the account’s messages, do not enter an address in the Search text box.
  • Click Show All to refresh the results in the Delivery Report table and the Email Server Trace diagram – To display only the delivery failures, click Show Blocked & Failed.

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